Frequently Ask Question
What products does NAKSafety Store offer?
We provide a comprehensive range of personal protective equipment (PPE) and related safety products, including:
Head protection (helmets, hard hats)
Hand protection (gloves for cut, chemical, heat, disposable)
Foot protection (safety boots/shoes)
Protective apparel (high-visibility, flame-resistant, antistatic)
Where is NAKSafety Store located?
We are based in Malaysia, serving customers nationwide through our physical store and online platform. We also supply PPE to regional clients in neighboring ASEAN countries upon request.
Are your products certified to safety standards?
Yes. Our products comply with international standards, including:
Safety helmet GB 2811-2019 Specifies requirements for industrial safety helmets
Safety footwear GB 21148-2020 Specifies protective footwear requirements
Safety gloves GB 24541-2009 Protective gloves general requirements
High-visibility clothing GB 20653-2020
Specifications for reflective safety garments
How can I choose the right PPE for my workplace?
Our team can assist you in conducting a hazard assessment and recommend suitable PPE based on your working environment. You may also contact us with your job scope and risk details — we’ll provide product recommendations that meet your safety and budget requirements.
Do you sell to both companies and individuals?
Yes. NAKSafety Store serves both industrial clients (factories, construction firms, oil & gas, logistics, etc.) and individual customers who need reliable safety gear for personal or small-scale use.
Can I return or exchange a product?
We accept returns or exchanges for unused items in original packaging within 7 days of delivery, subject to inspection. Customized or used items are not eligible unless proven defective. Please refer to our return policy.
What payment methods do you accept?
We accept online banking, credit/debit cards, e-wallets, and company purchase orders (subject to approval). Trade accounts are available for repeat corporate clients.
How long does delivery take?
For ready-stock items, delivery typically takes 1–3 working days within Peninsular Malaysia and 5–7 days for East Malaysia. For customized or bulk orders, our team will provide a delivery schedule upon confirmation.
Do you provide quotations for bulk orders?
How can I be sure of product authenticity?
All PPE and safety products sold by NAKSafety Store are genuine, brand-certified items sourced directly from authorized manufacturers and distributors. We do not sell replicas or uncertified products.
Absolutely. You can request a quotation by emailing or contacting us through our website. Please include the product name, quantity, and any specifications or certifications required. Our team will respond within 1–2 business days.